/*A2Z restoration FAQ*/

Questions we commonly get

Let us know if we missed one

What areas do you serve?

Our office is located in 815 Arnold Dr, Suite #2, Martinez, California. The areas we serve extend to Napa county and to the greater San Jose region. If you're unsure on whether your home or property is within our service area, please reach out and ask one of our team members!

Do you work with insurance companies?

Yes, we absolutely do. Here is a non-exhaustive list of the insurance companies we work with: Travelers, Safeco, State Farm, USAA, AAA, and AIG. In the case where an insurance company will be liable for the expenses of our remediation services, we will bill your insurance company directly. In some cases we have been able to work with insurance companies to save our customers from paying a deductible.

Do you use chemicals?

All the products we use are EPA approved and if you need more information on the products we use, we can provide a Material Safety Data Sheet upon request. We use an IAQ 2000 disinfectant which is an EPA registered disinfectant designed to kill and control fungal, bacterial, and viral bacteria growth. For a greener disinfectant option, we offer Benefact Disinfectant which is uses botanical ingredients.

Do you offer a free estimate and visual inspection?

We only offer free estimates and visual inspections to home owners. Our policy requires that we charge $49 for renters, property management companies, and other entities.

How long do remediation procedures take?

The typical project lasts around 3 to 5 days but this can vary depending on the scope of work that needs to be done. For a more accurate idea, contact us to schedule a visual inspection.

Recommended resources

Optimum Inspection
Mold inspection and testing
https://optimummoldinspection.com/510 280 3383
638 Wilson Ave, Richmond, CA 94805
American Air Testing
Asbestos, Lead, Mold, and Air Testing
https://americanairtesting.com/415 337 2923
Home Quality Remodeling
General contractor & remodeler
https://www.homequalityremodeling.com/408 404 5722
2672-2680 Bayshore Pkwy. Bldg. 5, Suite 527, Mt. View, CA, 94043
Call us for a free consultation

Our remediation experts are available 24/7!

(925) 708-9489